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dwilbourn
18-Sep-2009, 12:35 PM
The current email system either opens a 'normal' email in Outlook/Mail etc. or just sends the email with no further intervention.

I think it would be nice if a customized dialog could be created with some kind of programmer - supplied message, an area for the customer to add comments and the option to attach additional files to the message. This would create a much more application specific result and would seem more personal than just being dumped into Mail / Outlook.

I have dummied up a dialog to illustrate what I mean but I can't see how to attach an image to the post!

Sorry if this is already on the TODO list as well!

David Wilbourn

Alex
18-Sep-2009, 12:51 PM
Hi,

I believe that this feature is already impemented.

Well, you can use MS classic dialog to embed memo in dialog directly. Or it will be a separate window for EurekaLog window. Just enable "Append 'Reproduce' text" option on "Log file" tab in EurekaLog's options.

Alternatively, you can use CustomDataRequest event: http://www.eurekalog.com/docs/customdatarequesthowto.html or SetCustomErrorMessage routine: http://www.eurekalog.com/docs/setcustomerrormessageprocedure.html (works only inside event handler).

dwilbourn
20-Sep-2009, 08:34 AM
Thanks, I will look into that.

Call me lazy, but it would be nice if was just a checkbox on Options instead of having to code the thing myself :o

David.