EL 6.0.21pro + Mantis (1.1.X) = problem

[Vilo]

Hi all,

We are currently using EL 6.0.21pro (Delphi6) with "eMail" (server and client) method to report bugs.
Since there is more and more problems with eMail sending (and receiveing), we are planing to switch to Mantis to manage bugs.

We have installed Mantis 1.1.8 on our web server, but we don't manage to make EL work properly.
We have tested with versions 1.1.5/6/7/8 and 1.2rc, but EL shows the same error with each version : "invalid insert request" ...
"Login" / "Select projet" / "Searching" phases are passed, then the error is triggered.

To avoid a problem with Mantis version and/or installation, we have tested EL with the test server "demo.mantisbt.org" (it runs v1.1.5).
=> Same results ("invalid insert request").

To avoid firewall or connection issues, we have tested on different computers with differents connections / providers / configurations.
Always the same error ...

Any ideas ?
Thanks :)

[Alex]

Hi,

The last version of Mantis, that was tested with EurekaLog, is 1.1.5. Versions above weren't tested. Newer versions may contain changes, that prevent EurekaLog from recognizing HTML layout and responces.

It is strange, that you got an error for 1.1.5 though. We're going to recheck this.

In the meantime, can you try some 1.0.x version of Mantis?

[Vilo]

I'm about to test on Mantis 1.0.8 ...

[Vilo]

Works like a charm on Mantis 1.0.8

[Alex]

Hi,

Is it ok for you to use 1.0.8?

[Vilo]

Yes, v1.0.8 fulfills our needs.
I wonder what was the problem, but for the moment our issue is "solved".
Thanks ;-)

[Alex]

Hi,

Ok, thanks for the feedback ;)

[zvasku]

I'm using Mantis 1.1.7 and all works ok.

Did you specify Category field? It's required for 1.1.x and not needed for 1.0.x

Zdenek

[Vilo]

Yes zvasku, I set the "Category" field to a valid value.
Indeed, I think the problem is on this field, because it is the only difference between 1.0.X and 1.1.X.

Thanks ;)

[Kevin G. McCoy]

Vilo wrote:
I'm about to test on Mantis 1.0.8 ...
I am running on 1.1.7 and it works perfectly with EL.

An "insert error" sounds like something is wrong with your database, not EL.

[Alex]

Hi,

Insert or modify error means that there was something unexpected occured. For example, it can be HTML error (like 404), it can be changed layout (like renamed field in form), it can be error message from bug-tracker (like due to invalid value in field).

[tmcdos]

I am using EL 6.0.20 with Mantis 1.1.8 and it works like a charm, from the first try.

[Alex]

Hi,

Thanks for sharing ;)