6.5.1 Trial will fail on Installation

[mindworker]

Every Time I try to install the VS-Trial version, the installation process will fail with

Runtime Error (at 40:1360)
Cannot open file C:\...\Temp\is-xxxx.tmp\2.bmp

I really would like to use EurekaLog with VS, but I would like to see the trial working.
Can you help me with this exception?

Kind regards

[Boro]

Hi,

I have just reinstalled EurekaLog with the TRIAL version in order to try to reproduce your problem, but I wasn't able to do so.
May be there are some credentials issues with your setup? Are you running the installation as Administrator?
Did you try to install it for a second time?

[Alex]

Hi,

Do you use Kaspersky anti-virus or some other anti-virus software?

For some reason it don't like bitmaps, that are used in installer's GUI.

See also: http://blog.eurekalog.com/?p=237

[mindworker]

Yes, I used Kaspersky AntiVirus. Thank you for the solution. Now the Tria, works.

[Alex]

Hi,

You're welcome ;)

I think that it is a good idea to send report to Kaspersky Lab, so they can analyze this situation.