Error when trying to send info via email in Windows 7

[bCrooker]

We are using Delphi 2007 and Eurekalog v6.0.21.

EmailSendMode is set to esmSMTPServer.

When it attempts to send the app exception Eurekalog generates the following error:

First chance exception at $75E69617. Exception class EEurekaSocketError with message 'Connection error: "An attempt was made to access a socket in a way forbidden by its access permissions"

I figure this has something to do with the Windows 7 UAC but the question is what to do about it?

[Alex]

Hi,

Terrible sorry for such a long delay. I finally was able to check your issue in Windows 7.

I've tested SMTP server mode in Windows 7 with UAC and FireWall both enabled and didn't found any problems with it.

I googled it and found that: it may be that some other application opened SMTP ports in exclusive mode, so your application can not use them.

I recommend to check your running application list and see, who may conflict with your application.

[Kevin G. McCoy]

This sounds like yet another reason to use a web-based bug tracking
system like Mantis, Fogbugz or the like with EurekaLog.

SMTP delivery of error logs is problematic when you have little or no control over your end-users machines.

A good bug tracking system can send you error log emails so you loose
none of EurekaLogs timely bug reporting. You also gain a database of
bugs with priorities, notes, developer assignments, feature requests,
Etc. Since web-based bug tracking systems use port 80 (HTTP), most firewalls let the traffic go through without problems.

The developer generally has control over the bug tracking server, so the error log emails always get through to the developer. You are no longer dependent on the foibles of the end-user's email setup.

Alex wrote:
I googled it and found that: it may be that some other application opened SMTP ports in exclusive mode, so your application can not use them.

[Alex]

Hi,

Were you able to solve this issue? Is there anything that we can do for you?