eSupport - any one reads questions?

[anders_g]

Asked a question there more than 2 days ago, and no reaction so far. Is it the right place to ask questions?

/Anders

[Anders Gustavsson]

I am actually now at the point of switching to "the other system" due
to the complete silence from Eurekalog company. I am trying to get
things together for release, and as the system works now, EL simply
doesn't work for me. Switching isn't too hard to do, and madExcept
seems to do a much better job.

/Anders

[Peter Stadler]

Am 16.04.2011 23:01, schrieb Anders Gustavsson:
I am actually now at the point of switching to "the other system" due to the complete silence from Eurekalog company. I am trying to get things together for release, and as the system works now, EL simply doesn't work for me. Switching isn't too hard to do, and madExcept seems to do a much better job.

/Anders
Hello ,

My Question in the bugreports news group remains now unanswered for 10 days.

That is not really a good support. Before it was much better. So what
happened?

Sincerely

Peter

[Alex]

Hi,

We was really busy with preparing a EurekaLog 7 beta, which should be released this week.

I've answered on all questions and things should be back to normal from now.

If your issue wasn't answered - please, check your spam folder and verify any missed replies on http://support.eurekalog.com/ .