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tms
03-Apr-2006, 08:21 AM
Hello!
When i receive Inrernal EL error an I click send, new message window opens
(in OE). The only problem is that both Delphi7 and mail window stop
responding. I can see them (they are not definitely frozen) but I can do
nothing with them. Just task manager -> kill.
(EL 5.1.4.RC 1, same in EL 5.1.3)

I've sent logs to support@eurekalog manually...

--
Regards
Tomski

admin
03-Apr-2006, 09:39 AM
Hi,

tms wrote:
> Hello!
> When i receive Inrernal EL error an I click send, new message window opens
> (in OE). The only problem is that both Delphi7 and mail window stop
> responding. I can see them (they are not definitely frozen) but I can do
> nothing with them. Just task manager -> kill.
> (EL 5.1.4.RC 1, same in EL 5.1.3)
>
> I've sent logs to support@eurekalog manually...
>
> --
> Regards
> Tomski

Can you create a source demo able to reproduce this bug, please?

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

tms
03-Apr-2006, 09:54 AM
Hello!

User "admin" <support@eurekalog.com> wrote...
> Hi,
> Can you create a source demo able to reproduce this bug, please?

I think it's quite impossible. I had my (large) project opened in IDE. Now I
searched some source files outside IDE and DblClicked it to open in IDE. At
first it was exception (showed by EL) and then internal error. I'm sending
delphi32.elf by e-mail.

--
Regards
Tomski

admin
04-Apr-2006, 07:16 AM
tms wrote:
> Hello!
>
> User "admin" <support@eurekalog.com> wrote...
>> Hi,
>> Can you create a source demo able to reproduce this bug, please?
>
> I think it's quite impossible. I had my (large) project opened in IDE. Now I
> searched some source files outside IDE and DblClicked it to open in IDE. At
> first it was exception (showed by EL) and then internal error. I'm sending
> delphi32.elf by e-mail.
>
> --
> Regards
> Tomski

Try to do this:

1)...Close all opened Delphi/CBuilder instances;
2)...Deinstall all installed EurekaLog versions;
3)...Remove all folders containing the ExceptionLog.* or
?ExceptionExpert.* files;
4)...download and install the last EurekaLog version;
5)...restart your PC.

If this did not solve your issue then, if you want I can connect with
your PC using our remote support tool, so to can definitely check the
problem on your PC, ok?

To allow me to connect directly with your PC you must only download and
run our remote control tool
(http://www.eurekalog.com/files/EurekaLog_Remote_Support.exe).


--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

tms
10-Apr-2006, 09:08 AM
Hello!

User "admin" <support@eurekalog.com> wrote...
> Try to do this:
>
> 1)...Close all opened Delphi/CBuilder instances;
> 2)...Deinstall all installed EurekaLog versions;
> 3)...Remove all folders containing the ExceptionLog.* or
> ?ExceptionExpert.* files;
> 4)...download and install the last EurekaLog version;
> 5)...restart your PC.

It's really hard to tell if this worked... I think most exceptions are fired
when I have different design packages checked in different projects and
switch between those projects. I don't know if if has sth to do with EL. Now
I checked all packages in both projects (default settings too) and I think
it's working by now...
--
Regards
Tomski

admin
10-Apr-2006, 10:42 AM
Hi,

tms wrote:
> Hello!
>
> User "admin" <support@eurekalog.com> wrote...
>> Try to do this:
>>
>> 1)...Close all opened Delphi/CBuilder instances;
>> 2)...Deinstall all installed EurekaLog versions;
>> 3)...Remove all folders containing the ExceptionLog.* or
>> ?ExceptionExpert.* files;
>> 4)...download and install the last EurekaLog version;
>> 5)...restart your PC.
>
> It's really hard to tell if this worked... I think most exceptions are fired
> when I have different design packages checked in different projects and
> switch between those projects. I don't know if if has sth to do with EL. Now
> I checked all packages in both projects (default settings too) and I think
> it's working by now...
> --
> Regards
> Tomski

Perfect!

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!