Possible RC6 Issue.

[Ian Branch]

Hi Fabio,

Running D7Pro + SP1. Windows CP Pro + SP2.

I have two issues.

1. For some reason yet to be determined, I am getting a "System Error. Code:
1400" message when I loaf up a project. This seems to be System/OS based so I
have to chase that. Any ideas/suggestions welcome.

2. Related to Eurekalog v6 RC6. Not sure if it happened with prior RCs but it
certainly does now. When i go into the above mentioned projects with Eurekalog
v 5 installed I get the Windows error message, click OK, it goes away, and all
continues OK. With v 6 RC6, I get the error message, I click OK then the
computer sits there repeating the error message and nothing else responds to
the keyboard/mouse on the computer except for this error box and nothing else
happens within Delphi. No project, no further windows, nothing.

I have had to go back to v5 for now.

If it is any help I do have the full DevExpress VCL suite installed.

Regards,

Ian

--

[Fabio Dell'Aria]

Hi Ian,

Ian Branch wrote:
> Hi Fabio,
>
> Running D7Pro + SP1. Windows CP Pro + SP2.
>
> I have two issues.
>
> 1. For some reason yet to be determined, I am getting a "System Error. Code:
> 1400" message when I loaf up a project. This seems to be System/OS based so I
> have to chase that. Any ideas/suggestions welcome.
>
> 2. Related to Eurekalog v6 RC6. Not sure if it happened with prior RCs but it
> certainly does now. When i go into the above mentioned projects with Eurekalog
> v 5 installed I get the Windows error message, click OK, it goes away, and all
> continues OK. With v 6 RC6, I get the error message, I click OK then the
> computer sits there repeating the error message and nothing else responds to
> the keyboard/mouse on the computer except for this error box and nothing else
> happens within Delphi. No project, no further windows, nothing.
>
> I have had to go back to v5 for now.
>
> If it is any help I do have the full DevExpress VCL suite installed.
>
> Regards,
>
> Ian

I need a project able to reproduce this bug, otherwise I cannot solve it.

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

[Ian Branch]

Hi Fabio,

Fabio Dell'Aria wrote:

>
> I need a project able to reproduce this bug, otherwise I cannot solve it.

OK. It will have to wait att as I am in the middle of a Customer Job. All
working fine under v5, except for the aforementioned System Error which I don't
believe is a Eurekalog issue in itself.

Regards,

Ian

--

[Ian Branch]

>
> I need a project able to reproduce this bug, otherwise I cannot solve it.

Sent to where?

--

[Fabio Dell'Aria]

Hi,

Ian Branch wrote:
>> I need a project able to reproduce this bug, otherwise I cannot solve it.
>
> Sent to where?

Always to the same support@eurekalog.com email! ;-)

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

[Ian Branch]

Hi Fabio,

Fabio Dell'Aria wrote:

>
> Always to the same support@eurekalog.com email! ;-)

Example sent. Apologies, I don't know where I got RC6 from as I only have RC5.

Regards,

Ian

--

[Fabio Dell'Aria]

Hi,

Ian Branch wrote:
> Hi Fabio,
>
> Fabio Dell'Aria wrote:
>
>> Always to the same support@eurekalog.com email! ;-)
>
> Example sent. Apologies, I don't know where I got RC6 from as I only have RC5.
>
> Regards,
>
> Ian

I cannot find the example on my email.
Try to resent it on this newsgroup, please.

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

[Ian Branch]

Hi Fabio,

I still have the same issue as before with this release. V6 handles System
Errors when loading a project different to v5 which results in NOT being able
to do anything with the computer.

Yes it is my issue that I am getting the System Errors when loading a Project
but it would seem that there is something changed in EurekaLog between V5 & V6
that prevents me getting past the System Error.

This is a show stopper for me using V6.

Regards,

Ian


--

[Fabio Dell'Aria]

Hi,

Ian Branch wrote:
> Hi Fabio,
>
> I still have the same issue as before with this release. V6 handles System
> Errors when loading a project different to v5 which results in NOT being able
> to do anything with the computer.
>
> Yes it is my issue that I am getting the System Errors when loading a Project
> but it would seem that there is something changed in EurekaLog between V5 & V6
> that prevents me getting past the System Error.
>
> This is a show stopper for me using V6.
>
> Regards,
>
> Ian

If you want I can connect with your PC using our remote support tool, so
to can definitely check the problem on your PC, ok?

To allow me to connect directly with your PC you must only download and
run our remote control tool
(http://www.eurekalog.com/files/EurekaLog_Remote_Support.exe).

It is only a simple TCP client, working on the HTTPS ports, so it works
with any firewall and local network configuration.

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

[Ian Branch]

Running now..

Fabio Dell'Aria wrote:

> Hi,
>
> Ian Branch wrote:
> > Hi Fabio,
> >
> > I still have the same issue as before with this release. V6 handles System
> > Errors when loading a project different to v5 which results in NOT being
> > able to do anything with the computer.
> >
> > Yes it is my issue that I am getting the System Errors when loading a
> > Project but it would seem that there is something changed in EurekaLog
> > between V5 & V6 that prevents me getting past the System Error.
> >
> > This is a show stopper for me using V6.
> >
> > Regards,
> >
> > Ian
>
> If you want I can connect with your PC using our remote support tool, so to
> can definitely check the problem on your PC, ok?
>
> To allow me to connect directly with your PC you must only download and run
> our remote control tool
> (http://www.eurekalog.com/files/EurekaLog_Remote_Support.exe).
>
> It is only a simple TCP client, working on the HTTPS ports, so it works with
> any firewall and local network configuration.



--

[Ian Branch]

Sorry Fabio. Have to go, Grand Kids moving across Country.

No joy in connecting for the last 20 minutes or so.

Regards,

Ian



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