Viewer database bug

[Yaron nahum]

Hi,

it seems that my Viewer database is damaged
i tried to delete all the bugs in the database (using the option in the
viewer)
and then tried to import a file that i took from my client that contain
both logs that was created with Eureka Ver 5 and Ver 6

i got the error message "Wrong file format"
and i can't seem to load or see any ELF file

is there a way to reset the database ?

Yours
Yaron.

[Frank Schmitt]

Yaron nahum wrote:
> Hi,
>
> it seems that my Viewer database is damaged
> i tried to delete all the bugs in the database (using the option in the
> viewer)
> and then tried to import a file that i took from my client that contain
> both logs that was created with Eureka Ver 5 and Ver 6
>
> i got the error message "Wrong file format"
> and i can't seem to load or see any ELF file
>
> is there a way to reset the database ?

Just delete
<EUREKALOG_INSTALL_DIR>/Eurekalog_Viewer/Eurekalog_Viewer_Database.dat,
and you should be fine.

HTH & kind regards
Frank Schmitt

[Yaron nahum]

Hi

tried , didn't worked

i switch back to version 5.1

Your's


"Frank Schmitt" <schmitt@NOquattroSPAM-research.PLEASEcom> wrote in message
news:es0uke$nd6$1@plesk.eurekalog.com...
> Yaron nahum wrote:
>> Hi,
>>
>> it seems that my Viewer database is damaged
>> i tried to delete all the bugs in the database (using the option in the
>> viewer)
>> and then tried to import a file that i took from my client that contain
>> both logs that was created with Eureka Ver 5 and Ver 6
>>
>> i got the error message "Wrong file format"
>> and i can't seem to load or see any ELF file
>>
>> is there a way to reset the database ?
>
> Just delete
> <EUREKALOG_INSTALL_DIR>/Eurekalog_Viewer/Eurekalog_Viewer_Database.dat,
> and you should be fine.
>
> HTH & kind regards
> Frank Schmitt

[Fabio Dell'Aria]

Hi,

Yaron nahum wrote:
> Hi,
>
> it seems that my Viewer database is damaged
> i tried to delete all the bugs in the database (using the option in the
> viewer)
> and then tried to import a file that i took from my client that contain
> both logs that was created with Eureka Ver 5 and Ver 6
>
> i got the error message "Wrong file format"
> and i can't seem to load or see any ELF file
>
> is there a way to reset the database ?
>
> Yours
> Yaron.

Can you send to me the incriminated .ELF file, please?

--
Best regards...

Fabio Dell'Aria.
----------------
http://www.eurekalog.com
Catch every BUG, every time!

[pseamans]

I seam to be having the same problem today. I was troubleshooting another issue when I started getting the "Wrong file format." error when opening the elf file. I am running v5.1.12 Pro and I even tried un/installing but it doesn't correct the issue.

I am able to open older elf files, just not newly created ones. Did you get the issue figured out?

[adrennan]

Happened to me as well.

[adrennan]

While I have no confidence any errors I report will actually be responded to here, I am attaching an ELF which causes the viewer database to become permantly corrupted.

[adrennan]

Any plans to fix this? I provided a reproducable sample.