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Old 27-Oct-2009, 04:41 PM
jeremy jeremy is offline
Junior Member
 
Join Date: Jan 2008
Posts: 10
Default D7 AV while another app is focused

Once in awhile my app throws an AV when it apparently does not have focus. I don't understand what the Eurekalog message is telling me.

Can anyone help me understand what is going on with this app?

Here's a recent message. In this case the screenshot captured by Eurekalog (not attached) shows MS Outlook inbox.

EurekaLog 6.0.21

Application:
-------------------------------------------------------
  1.1 Start Date      : Mon, 26 Oct 2009 10:03:17 -0500
  1.2 Name/Description: Agent.exe 
  1.3 Version Number  : 3.1.1.50 
  1.4 Parameters      : 
  1.5 Compilation Date: Tue, 20 Oct 2009 10:38:06 -0500 
  1.6 Up Time         : 6 hours, 49 minutes, 3 seconds  

Exception:
-------------------------------------------------------------------------------------- 
  2.1 Date          : Mon, 26 Oct 2009 16:52:20 -0500 
  2.2 Address       : 01339A31 
  2.3 Module Name   : 
  2.4 Module Version:  
  2.5 Type          : EAccessViolation 
  2.6 Message       : Access violation at address 01339A31. Write of address 038BA8A8.
  2.7 ID            : 1396 
  2.8 Count         : 1 
  2.9 Status        : New 
  2.10 Note         :   

User: 
------------------------------------------------------- 
  3.1 ID        :  
  3.2 Name      : user 
  3.3 Email     :  
  3.4 Company   :  
  3.5 Privileges: SeChangeNotifyPrivilege         - ON
                  SeSecurityPrivilege             - OFF 
                  SeBackupPrivilege               - OFF 
                  SeRestorePrivilege              - OFF 
                  SeSystemtimePrivilege           - OFF 
                  SeShutdownPrivilege             - OFF 
                  SeRemoteShutdownPrivilege       - OFF 
                  SeTakeOwnershipPrivilege        - OFF 
                  SeDebugPrivilege                - OFF 
                  SeSystemEnvironmentPrivilege    - OFF 
                  SeSystemProfilePrivilege        - OFF 
                  SeProfileSingleProcessPrivilege - OFF
                  SeIncreaseBasePriorityPrivilege - OFF 
                  SeLoadDriverPrivilege           - ON 
                  SeCreatePagefilePrivilege       - OFF 
                  SeIncreaseQuotaPrivilege        - OFF 
                  SeUndockPrivilege               - ON 
                  SeManageVolumePrivilege         - OFF 
                  SeImpersonatePrivilege          - ON 
                  SeCreateGlobalPrivilege         - ON 
                  SeTcbPrivilege                  - OFF  

Active Controls: 
---------------------------------------------- 
  4.1 Form Class   : rctrl_renwnd32 
  4.2 Form Text    : Inbox - Microsoft Outlook 
  4.3 Control Class: TApplication 
  4.4 Control Text : Sure-Track Agency

Computer: 
-------------------------------------------------------------------------------------- 
  5.1 Name          : DELL_LAPTOP1 
  5.2 Total Memory  : 1014 Mb 
  5.3 Free Memory   : 228 Mb 
  5.4 Total Disk    : 74.45 Gb 
  5.5 Free Disk     : 55.63 Gb 
  5.6 System Up Time: 26 days, 2 hours, 41 minutes, 27 seconds 
  5.7 Processor     : Intel(R) Core(TM)2 Duo CPU     T7100  @ 1.80GHz 
  5.8 Display Mode  : 1280 x 800, 32 bit 
  5.9 Display DPI   : 96 
  5.10 Video Card   : Mobile Intel(R) 965 Express Chipset Family (driver 6.14.10.4831) 
  5.11 Printer      : Dell Laser Printer 1110 (driver 5.1.2600.1106)  

Operating System:
------------------------------------ 
  6.1 Type    : Microsoft Windows XP 
  6.2 Build # : 2600 
  6.3 Update  : Service Pack 3 
  6.4 Language: English 
  6.5 Charset : 0  

Network: 
--------------------------------------------------- 
  7.1 IP Address: 000.000.000.000 - 192.168.007.130 
  7.2 Submask   : 000.000.000.000 - 255.255.255.000 
  7.3 Gateway   : 000.000.000.000 - 192.168.007.001 
  7.4 DNS 1     : 000.000.000.000 - 192.168.007.200 
  7.5 DNS 2     : 000.000.000.000 - 151.164.008.201 
  7.6 DHCP      : ON              - ON              

Call Stack Information: 
------------------------------------------------------------
|Address |Module    |Unit|Class|Procedure/Method      |Line| 
------------------------------------------------------------ 
|Running Thread: ID=5848; Priority=0; Class=; [Main]       | 
|----------------------------------------------------------| 
|7E42B1A6|user32.dll|    |     |DestroyWindow         |    | 
|7E42B19C|user32.dll|    |     |DestroyWindow         |    | 
|7C90DCB8|ntdll.dll |    |     |ZwSetInformationThread|    | 
------------------------------------------------------------  

Modules Information: 
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 
|Handle  |Name        |Description                                                     |Version         |Size   |Modified           |Path | 
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 
|00360000|detoured.dll|                                                                |                |4096   |2007-01-30 15:30:30|C:\WINDOWS\system32 | 
|00400000|Agent.exe   |                                                                |3.1.1.50        |9351168|2009-10-20 08:38:06|C:\Program Files\Sure-Track Agency | 
|01FC0000|xpsp2res.dll|Service Pack 2 Messages                                         |5.1.2600.5512   |2897920|2008-04-13 23:09:26|C:\WINDOWS\system32 | 
|023B0000|DELS3.DLL   |PostScript Printer Driver                                       |0.3.0.0         |889344 |2006-12-15 20:42:48|C:\WINDOWS\System32\spool\DRIVERS\W32X86\3 | 
|024D0000|shook45.dll |                                                                |                |32768  |2003-04-08 23:57:10|C:\Program Files\stickies | 
|02560000|MWSOESTB.DLL|My Web Search Plugin Loader                                     |1.2.3.4         |45134  |2009-05-14 08:02:54|C:\Program Files\MyWebSearch\bar\2.bin | 
|026E0000|dadkeyb.dll |                                                                |                |98304  |2007-05-14 14:24:00|C:\Program Files\Dell\QuickSet | 
|02720000|hccutils.DLL|hccutils Module                                                 |6.14.10.4831    |102400 |2007-05-18 11:45:32|C:\WINDOWS\system32 | 
|02C60000|biolsp.dll  |BioLsp Dynamic Link Library                                     |1.4.0.99        |212992 |2007-01-31 20:15:20|C:\WINDOWS\system32 | 
|02ED0000|bmnet.dll   |Bytemobile Network Provider                                     |4.1.0.3031      |471040 |2009-05-26 17:38:00|C:\WINDOWS\system32 | 
|10000000|wxvault.dll |wxvault Dynamic Link Library                                    |5.6.0.3         |286720 |2007-01-30 15:31:50|C:\WINDOWS\system32 | 
|337A0000|sqlncli.dll |Microsoft SQL Native Client                                     |2005.90.2047.0  |2222936|2006-04-14 10:07:12|c:\WINDOWS\system32 | 
|4DE10000|msado15.dll |Microsoft Data Access - ActiveX Data Objects                    |2.81.1132.0     |536576 |2008-04-14 05:42:00|C:\Program Files\Common Files\System\ado | 
|5AD70000|uxtheme.dll |Microsoft UxTheme Library                                       |6.0.2900.5512   |218624 |2008-04-14 05:42:10|C:\WINDOWS\system32 | 
|5B860000|NETAPI32.dll|Net Win32 API DLL                                               |5.1.2600.5694   |337408 |2008-10-15 11:34:24|C:\WINDOWS\system32 | 
|662B0000|hnetcfg.dll |Home Networking Configuration Manager                           |5.1.2600.5512   |344064 |2008-04-14 05:41:56|C:\WINDOWS\system32 | 
|68000000|rsaenh.dll  |Microsoft Enhanced Cryptographic Provider                       |5.1.2600.5507   |208384 |2008-04-13 23:07:58|C:\WINDOWS\system32 | 
|68100000|dssenh.dll  |Microsoft Enhanced DSS and Diffie-Hellman Cryptographic Provider|5.1.2600.5507   |138752 |2008-04-13 23:07:58|C:\WINDOWS\system32 | 
|6A900000|DELS3du.DLL |PostScript Printer Driver User Interface                        |0.3.0.0         |371200 |2006-12-15 20:42:40|C:\WINDOWS\System32\spool\DRIVERS\W32X86\3 | 
|71A50000|mswsock.dll |Microsoft Windows Sockets 2.0 Service Provider                  |5.1.2600.5625   |245248 |2008-06-20 12:46:58|C:\WINDOWS\System32 | 
|71A90000|wshtcpip.dll|Windows Sockets Helper DLL                                      |5.1.2600.5512   |19456  |2008-04-14 05:42:12|C:\WINDOWS\System32 | 
|71AA0000|WS2HELP.dll |Windows Socket 2.0 Helper for Windows NT                        |5.1.2600.5512   |19968  |2008-04-14 05:42:12|C:\WINDOWS\system32 | 
|71AB0000|WS2_32.dll  |Windows Socket 2.0 32-Bit DLL                                   |5.1.2600.5512   |82432  |2008-04-14 05:42:12|C:\WINDOWS\system32 | 
|71AD0000|wsock32.dll |Windows Socket 32-Bit DLL                                       |5.1.2600.5512   |22528  |2008-04-14 05:42:12|C:\WINDOWS\system32 | 
|71B20000|mpr.dll     |Multiple Provider Router DLL                                    |5.1.2600.5512   |59904  |2008-04-14 05:41:58|C:\WINDOWS\system32 | 
|71CF0000|kerberos.dll|Kerberos Security Package                                       |5.1.2600.5512   |299520 |2008-04-14 05:41:58|C:\WINDOWS\system32 | 
|73000000|winspool.drv|Windows Spooler Driver                                          |5.1.2600.5512   |146432 |2008-04-14 05:42:46|C:\WINDOWS\system32 | 
|73160000|oledb32.dll |Microsoft Data Access - OLE DB Core Services                    |2.81.1132.0     |487424 |2008-04-14 05:42:04|C:\Program Files\Common Files\System\Ole DB | 
|732E0000|RICHED32.DLL|Wrapper Dll for Richedit 1.0                                    |5.1.2600.0      |3584   |2004-08-04 05:00:00|C:\WINDOWS\system32 | 
|74720000|MSCTF.dll   |MSCTF Server DLL                                                |5.1.2600.5512   |297984 |2008-04-14 05:42:00|C:\WINDOWS\system32 | 
|74E30000|RICHED20.dll|Rich Text Edit Control, v3.0                                    |5.30.23.1230    |433664 |2008-04-14 05:42:06|C:\WINDOWS\system32 | 
|75350000|OLEDB32R.DLL|Microsoft Data Access - OLE DB Core Services Resources          |2.81.1132.0     |65536  |2008-04-14 05:42:04|C:\Program Files\Common Files\System\Ole DB | 
|76380000|msimg32.dll |GDIEXT Client DLL                                               |5.1.2600.5512   |4608   |2008-04-14 05:42:00|C:\WINDOWS\system32 | 
|76390000|imm32.dll   |Windows XP IMM32 API Client DLL                                 |5.1.2600.5512   |110080 |2008-04-14 05:41:56|C:\WINDOWS\system32 | 
|763B0000|comdlg32.dll|Common Dialogs DLL                                              |6.0.2900.5512   |276992 |2008-04-14 05:41:52|C:\WINDOWS\system32 | 
|765B0000|MSDART.DLL  |Microsoft Data Access - OLE DB Runtime Routines                 |2.81.1132.0     |151552 |2008-04-14 05:42:00|C:\WINDOWS\system32 | 
|76780000|SHFolder.dll|Shell Folder Service                                            |6.0.2900.5512   |25088  |2008-04-14 05:42:06|C:\WINDOWS\system32 | 
|76790000|cryptdll.dll|Cryptography Manager                                            |5.1.2600.5512   |33280  |2008-04-14 05:41:52|C:\WINDOWS\system32 | 
|767F0000|schannel.dll|TLS / SSL Security Provider                                     |5.1.2600.5721   |144896 |2008-12-05 01:54:56|C:\WINDOWS\system32 | 
|769C0000|USERENV.dll |Userenv                                                         |5.1.2600.5512   |727040 |2008-04-14 05:42:10|C:\WINDOWS\system32 | 
|76B40000|winmm.dll   |MCI API DLL                                                     |5.1.2600.5512   |176128 |2008-04-14 05:42:10|C:\WINDOWS\system32 | 
|76BF0000|PSAPI.DLL   |Process Status Helper                                           |5.1.2600.5512   |23040  |2008-04-14 05:42:04|C:\WINDOWS\system32 | 
|76D60000|iphlpapi.dll|IP Helper API                                                   |5.1.2600.5512   |94720  |2008-04-14 05:41:56|C:\WINDOWS\system32 | 
|76F20000|DNSAPI.dll  |DNS Client API DLL                                              |5.1.2600.5625   |147968 |2008-06-20 12:46:58|C:\WINDOWS\system32 | 
|76FC0000|rasadhlp.dll|Remote Access AutoDial Helper                                   |5.1.2600.5512   |7680   |2008-04-14 05:42:04|C:\WINDOWS\system32 | 
|76FD0000|CLBCATQ.DLL |                                                                |2001.12.4414.700|498688 |2008-04-14 05:41:52|C:\WINDOWS\system32 | 
|77050000|COMRes.dll  |                                                                |2001.12.4414.700|792064 |2008-04-14 05:41:52|C:\WINDOWS\system32 | 
|77120000|oleaut32.dll|                                                                |5.1.2600.5512   |551936 |2008-04-14 05:42:04|C:\WINDOWS\system32 | 
|773D0000|comctl32.dll|User Experience Controls Library                                |6.0.2900.5512   |1054208|2008-04-14 05:42:52|C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64 144ccf1df_6.0.2600.5512_x-ww_35d4ce83| 
|774E0000|ole32.dll   |Microsoft OLE for Windows                                       |5.1.2600.5512   |1287168|2008-04-14 05:42:04|C:\WINDOWS\system32 | 
|77920000|SETUPAPI.dll|Windows Setup API                                               |5.1.2600.5512   |985088 |2008-04-14 05:42:06|C:\WINDOWS\system32 | 
|77A80000|CRYPT32.dll |Crypto API32                                                    |5.131.2600.5512 |599040 |2008-04-14 05:41:52|C:\WINDOWS\system32 | 
|77B20000|MSASN1.dll  |ASN.1 Runtime APIs                                              |5.1.2600.5512   |57344  |2008-04-14 05:42:00|C:\WINDOWS\system32 | 
|77C00000|version.dll |Version Checking and File Installation Libraries                |5.1.2600.5512   |18944  |2008-04-14 05:42:10|C:\WINDOWS\system32 | 
|77C10000|msvcrt.dll  |Windows NT CRT DLL |7.0.2600.5512                               |343040 |2008-04-14 05:42:02|C:\WINDOWS\system32 | 
|77C70000|msv1_0.dll  |Microsoft Authentication Package v1.0                           |5.1.2600.5512   |132608 |2008-04-14 05:42:02|C:\WINDOWS\system32 | 
|77DD0000|advapi32.dll|Advanced Windows 32 Base API                                    |5.1.2600.5755   |617472 |2009-02-09 07:10:48|C:\WINDOWS\system32 | 
|77E70000|RPCRT4.dll  |Remote Procedure Call Runtime                                   |5.1.2600.5795   |585216 |2009-04-15 09:51:26|C:\WINDOWS\system32 | 
|77F10000|GDI32.dll   |GDI Client DLL                                                  |5.1.2600.5698   |286720 |2008-10-23 07:36:14|C:\WINDOWS\system32 | 
|77F60000|SHLWAPI.dll |Shell Light-weight Utility Library                              |6.0.2900.5512   |474112 |2008-04-14 05:42:06|C:\WINDOWS\system32 | 
|77FE0000|Secur32.dll |Security Support Provider Interface                             |5.1.2600.5753   |56832  |2009-02-03 14:59:08|C:\WINDOWS\system32 | 
|7C800000|kernel32.dll|Windows NT BASE API Client DLL                                  |5.1.2600.5781   |989696 |2009-03-21 09:06:58|C:\WINDOWS\system32 | 
|7C900000|ntdll.dll   |NT Layer DLL                                                    |5.1.2600.5755   |714752 |2009-02-09 07:10:48|C:\WINDOWS\system32 | 
|7C9C0000|shell32.dll |Windows Shell Common Dll                                        |6.0.2900.5512   |8461312|2008-04-14 05:42:06|C:\WINDOWS\system32 | 
|7E410000|user32.dll  |Windows XP USER API Client DLL                                  |5.1.2600.5512   |578560 |2008-04-14 05:42:10|C:\WINDOWS\system32 | 
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------  

Processes Information: 
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
|ID  |Name                   |Description                                             |Version       |Memory   |Priority    |Threads|Path | 
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 
|4   |System                 |                                                        |              |62074880 |Normal      |70     | | 
|320 |AsfIpMon.exe           |Broadcom ASF IP and SMBIOS Mailbox Monitor              |7.2.2.0       |1916928  |Normal      |6      |C:\Program Files\Broadcom\ASFIPMon                                | 
|416 |jqs.exe                |Java(TM) Quick Starter Service                          |6.0.110.3     |1929216  |Low         |11     |C:\Program Files\Java\jre6\bin                                    | 
|568 |jucheck.exe            |Java(TM) Update Checker                                 |6.0.110.3     |692224   |Normal      |10     |C:\Program Files\Java\jre6\bin                                    | 
|688 |smss.exe               |                                                        |              |73728    |Normal      |3      |\SystemRoot\System32 | 
|768 |winlogon.exe           |                                                        |              |6639616  |High        |29     |C:\WINDOWS\system32 | 
|816 |services.exe           |Services and Controller app                             |5.1.2600.5755 |3862528  |Normal      |15     |C:\WINDOWS\system32 | 
|828 |lsass.exe              |LSA Shell (Export Version)                              |5.1.2600.5512 |7475200  |Normal      |28     |C:\WINDOWS\system32 | 
|1012|svchost.exe            |Generic Host Process for Win32 Services                 |5.1.2600.5512 |2424832  |Normal      |22     |C:\WINDOWS\system32 | 
|1032|LMIGuardian.exe        |LMIGuardian                                             |9.0.0.982     |204800   |Normal      |2      |C:\Program Files\LogMeIn\x86                                      | 
|1184|svchost.exe            |Generic Host Process for Win32 Services                 |5.1.2600.5512 |34004992 |Normal      |83     |C:\WINDOWS\System32 | 
|1224|svchost.exe            |Generic Host Process for Win32 Services                 |5.1.2600.5512 |204800   |Normal      |5      |C:\WINDOWS\system32 | 
|1304|mwsoemon.exe           |My Web Search Plugin Loader                             |1.2.2.5       |368640   |Normal      |1      |C:\PROGRA~1\MYWEBS~1\bar\2.bin                                    | 
|1316|igfxsrvc.exe           |igfxsrvc Module                                         |6.14.10.4831  |1617920  |Normal      |4      |C:\WINDOWS\system32 | 
|1344|stsystra.exe           |Sigmatel Audio system tray application                  |1.0.5401.0    |614400   |Normal      |5      |C:\WINDOWS | 
|1364|NICCONFIGSVC.exe       |Internal Network Card Power Management Service          |8.1.12.0      |454656   |Normal      |4      |C:\Program Files\Dell\QuickSet                                    | 
|1388|RoxioUpnpService9.exe  |RoxioUpnpService9 Module                                |9.4.0.89      |1748992  |Normal      |15     |C:\Program Files\Roxio\Digital Home 9                             | 
|1468|avgcsrvx.exe           |AVG Scanning Core Module - Server Part                  |8.5.0.401     |13877248 |Normal      |3      |C:\Program Files\AVG\AVG8                                         | 
|1612|WLTRYSVC.EXE           |                                                        |              |102400   |Normal      |2      |C:\WINDOWS\System32 | 
|1624|bcmwltry.exe           |Dell Wireless WLAN Card Wireless Network Controller     |4.100.15.8    |2441216  |Normal      |6      |C:\WINDOWS\System32                                               | 
|1668|spoolsv.exe            |Spooler SubSystem App                                   |5.1.2600.5512 |4784128  |Normal      |11     |C:\WINDOWS\system32 | 
|1864|avgcsrvx.exe           |AVG Scanning Core Module - Server Part                  |8.5.0.401     |122880   |Normal      |4      |C:\Program Files\AVG\AVG8                                         | 
|2236|SAAZDPMACTL.EXE        |SAAZDPMACTL Application                                 |5.0.0.5       |905216   |Normal      |4      |C:\PROGRA~1\SAAZOD | 
|2252|SAAZRemoteSupport.exe  |SAAZRemoteSupport Application                           |6.0.0.2       |819200   |Normal      |2      |C:\PROGRA~1\SAAZOD | 
|2284|SAAZScheduler.exe      |SAAZScheduler                                           |5.0.0.5       |684032   |High        |3      |c:\progra~1\saazod | 
|2300|SAAZServerPlus.exe     |SAAZServerPlus                                          |5.0.0.0       |204800   |Normal      |8      |C:\PROGRA~1\SAAZOD | 
|2332|SAAZWatchDog.exe       |SAAZWatc Application                                    |5.0.0.5       |3219456  |High        |3      |C:\PROGRA~1\SAAZOD | 
|2372|StacSV.exe             |STacSV Module                                           |1.0.5401.0    |512000   |Normal      |8      |C:\Program Files\SigmaTel\C-Major Audio\WDM                       | 
|2480|svchost.exe            |Generic Host Process for Win32 Services                 |5.1.2600.5512 |1679360  |Normal      |7      |C:\WINDOWS\system32 | 
|2584|dllhost.exe            |COM Surrogate                                           |5.1.2600.5512 |299008   |Normal      |6      |C:\WINDOWS\system32 | 
|2632|jusched.exe            |Java(TM) Platform SE binary                             |6.0.110.3     |126976   |Normal      |1      |C:\Program Files\Java\jre6\bin                                    | 
|2700|ctfmon.exe             |CTF Loader                                              |5.1.2600.5512 |827392   |Normal      |1      |C:\WINDOWS\system32 | 
|3132|dllhost.exe            |COM Surrogate                                           |5.1.2600.5512 |1179648  |Normal      |15     |C:\WINDOWS\system32 | 
|3244|KADxMain.exe           |IntelliSonic Systray Control (KADxMain)                 |2.1.0.12      |548864   |Normal      |3      |C:\WINDOWS\system32 | 
|3456|hkcmd.exe              |hkcmd Module                                            |6.14.10.4831  |356352   |Normal      |2      |C:\WINDOWS\system32 | 
|3544|gamevance32.exe        |                                                        |              |4767744  |Normal      |7      |C:\Program Files\Gamevance                                        | 
|3776|SecureUpgrade.exe      |Check For Later Product Line                            |5.3.0.10      |3031040  |Normal      |8      |C:\Program Files\Wave Systems Corp                                | 
|3856|RDVCHG.exe             |C-motech Run Time Device Change                         |2.0.1.3       |1748992  |Normal      |3      |C:\Program Files\Sprint\Sprint SmartView                          | 
|4024|Explorer.EXE           |Windows Explorer                                        |6.0.2900.5512 |16220160 |Normal      |15     |C:\WINDOWS | 
|4080|RoxMediaDB9.exe        |RoxMediaDB9 Module                                      |9.4.1.2       |2068480  |Normal      |13     |C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM          | 
|4424|HidFind.exe            |Alps Pointing-device Driver                             |7.0.0.26      |786432   |Normal      |1      |C:\Program Files\Apoint | 
|4444|stickies.exe           |Stickies 6.0c                                           |6.0.3.0       |2711552  |Normal      |11     |C:\Program Files\stickies                                         | 
|4792|avgrsx.exe             |AVG Resident Shield Service                             |8.5.0.401     |17305600 |Normal      |11     |C:\PROGRA~1\AVG\AVG8 | 
|4856|Apoint.exe             |Alps Pointing-device Driver                             |7.0.101.199   |655360   |Normal      |2      |C:\Program Files\Apoint | 
|5096|RMHLPDSK.exe           |RMHLPDSK Application                                    |6.0.0.2       |6426624  |Above-Normal|8      |C:\PROGRA~1\SAAZOD | 
|5164|GoogleDesktop.exe      |Google Desktop                                          |5.0.612.17663 |1097728  |Normal      |4      |C:\Program Files\Google\Google Desktop Search                     | 
|5252|quickset.exe           |QuickSet                                                |8.1.12.0      |1994752  |Normal      |5      |C:\Program Files\Dell\QuickSet                                    | 
|5276|WLTRAY.exe             |Dell Wireless WLAN Card Wireless Network Tray Applet    |4.100.15.8    |65564672 |Normal      |7      |C:\WINDOWS\system32                                               | 
|5296|Agent.exe              |                                                        |3.1.1.50      |10661888 |Normal      |7      |C:\Program Files\Sure-Track Agency                                | 
|5300|Acrotray.exe           |AcroTray                                                |8.1.2.86      |6909952  |Normal      |3      |C:\Program Files\Adobe\Acrobat 8.0\Acrobat                        | 
|5340|docmgr.exe             |Document Manager Hook Startup                           |5.6.0.3       |122880   |Normal      |1      |C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin    | 
|5372|FNPLicensingService.exe|Activation Licensing Service                            |11.3.5.1      |2682880  |Normal      |5      |C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher| 
|5556|GoogleDesktopIndex.exe |Google Desktop                                          |5.0.612.17663 |110592   |Normal      |6      |C:\Program Files\Google\Google Desktop Search                     | 
|5580|OUTLOOK.EXE            |Microsoft Office Outlook                                |12.0.6300.5000|154890240|Normal      |63     |C:\Program Files\Microsoft Office\Office12                        | 
|5588|ApMsgFwd.exe           |ApMsgFwd                                                |7.0.0.15      |294912   |Normal      |3      |C:\Program Files\Apoint | 
|5624|DLG.exe                |Digital Line Detection                                  |1.0.0.2       |327680   |Normal      |2      |C:\Program Files\Digital Line Detect                              | 
|5640|avgwdsvc.exe           |AVG Watchdog Service                                    |8.5.0.401     |2736128  |Normal      |32     |C:\PROGRA~1\AVG\AVG8 | 
|5764|avgam.exe              |AVG Alert Manager                                       |8.5.0.401     |8998912  |Normal      |40     |C:\PROGRA~1\AVG\AVG8 | 
|5792|Apntex.exe             |Alps Pointing-device Driver for Windows NT/2000/XP/Vista|7.0.1.26      |270336   |Normal      |2      |C:\Program Files\Apoint                                           | 
|5804|LMIGuardian.exe        |LMIGuardian                                             |9.0.0.982     |204800   |Normal      |2      |c:\Program Files\LogMeIn\x86                                      | 
|5808|LogMeInSystray.exe     |LogMeIn Desktop Application                             |3.0.0.596     |2781184  |Normal      |9      |C:\Program Files\LogMeIn\x86                                      | 
|5836|PDVDDXSrv.exe          |CyberLink PowerCinema Resident Program                  |4.5.0.0       |1003520  |Normal      |2      |C:\Program Files\CyberLink\PowerDVD DX                            | 
|5852|avgtray.exe            |AVG Tray Monitor                                        |8.5.0.422     |3190784  |Normal      |10     |C:\PROGRA~1\AVG\AVG8 | 
|5884|LogMeIn.exe            |LogMeIn                                                 |3.0.0.596     |5701632  |Normal      |25     |c:\Program Files\LogMeIn\x86                                      | 
|5892|MaxCommunicator.exe    |MaxCommunicator                                         |6.0.1.404     |17829888 |Normal      |21     |C:\Program Files\AltiGen\MaxCommunicator |           
|5920|igfxpers.exe           |persistence Module                                      |6.14.10.4831  |368640   |Normal      |3      |C:\WINDOWS\system32 | 
|6040|RaMaint.exe            |LogMeIn Maintenance Service                             |4.0.0.982     |413696   |Normal      |2      |c:\Program Files\LogMeIn\x86                                      | 
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------  

Assembler Information: 
---------------------------------------------------- 
01339A31  hlt                        ; <-- EXCEPTION 
01339A32  dec     edi 
01339A33  add     [edx+$1E], edx 
01339A36  inc     ebx 
01339A37  jle     +$00 
01339A39  add     [eax], al 
01339A3B  add     [edx], bl 
01339A3D  add     [eax], al 
01339A3F  add     [edx+ecx+$42], cl 
01339A43  add     [eax], al 
01339A45  add     [eax], al  

Registers:
----------------------------- 
EAX: 038BA8A7   
EDI: 0012FE68 
EBX: 00000000 
ESI: 02580E75 
ECX: 0148D3F0   
ESP: 0012FDC8 
EDX: 0012FDF0   
EIP: 01339A31  

Stack:               

Memory Dump: 
---------------------------------------------------------------------------------------------
0012FDC8: 00988BDB   01339A31: F4 4F 01 52 1E 43 7E 00 00 00 00 1A 00 00 00 4C  .O.R.C~........L 
0012FDCC: 0012FE84   01339A41: 0A 42 00 00 00 00 00 00 00 00 00 00 00 00 00 18  .B..............
0012FDD0: 0040498C   01339A51: 00 00 00 16 00 00 00 4C 0A 42 00 4C B7 4F 01 03  .......L.B.L.O..
0012FDD4: 0012FDE8   01339A61: 00 00 00 04 00 00 00 22 00 00 00 01 00 00 00 13  ......."........
0012FDD8: 0012FE68   01339A71: 00 00 00 67 72 69 64 4C 65 6E 64 65 72 54 72 61  ...gridLenderTra 
0012FDDC: 02580E76   01339A81: 6E 54 79 70 65 73 00 26 03 00 00 78 3F AA 00 3C  nTypes.&...x?..< 
0012FDE0: 00000000   01339A91: 85 4C 01 74 9A 33 01 00 00 00 00 00 00 00 00 00  .L.t.3..........
0012FDE4: 01339A30   01339AA1: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 01  ................
0012FDE8: 0012FE00   01339AB1: 00 00 00 86 1C 42 00 96 1C 42 00 B4 95 33 01 00  .....B...B...3..
0012FDEC: 0043077A   01339AC1: 00 00 00 28 69 AA 00 8C 9A 33 01 10 00 00 00 14  ...(i....3......
0012FDF0: 0000001C   01339AD1: 00 00 00 29 03 00 00 E1 01 00 00 AA 20 04 00 00  ...)........ ...
0012FDF4: 00000000   01339AE1: 00 00 01 01 00 01 00 00 00 00 00 01 03 00 00 00  ................
0012FDF8: 00001758   01339AF1: 00 00 00 B0 9D 33 01 00 00 00 00 EA F1 FF 00 D8  .....3..........
0012FDFC: 00000000   01339B01: 9D 33 01 00 00 F4 FF 00 00 00 00 00 00 00 00 F5  .3..............
0012FE00: 0012FE2C   01339B11: FF FF FF 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
0012FE04: 7E418734   01339B21: 00 00 00 00 01 01 00 00 00 00 00 00 00 00 00 00  ................

Last edited by Alex; 29-Oct-2009 at 07:03 AM.
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  #2  
Old 27-Oct-2009, 05:22 PM
jeremy jeremy is offline
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Default Re: D7 AV while another app is focused

btw, this is using 6.0.21.  Also, I posted this earlier on the embarc general forum & got no useful responses.

Jeremy
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  #3  
Old 29-Oct-2009, 07:12 AM
Alex Alex is offline
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Hi,

I recommend you to enable "Use Debug DCUs" option as outlined here: http://blog.eurekalog.com/?p=122

Right now it looks like your code has called invalid routine. That's because exception was raised at $01339A31 which do not belong to any module. And CPU code and dump looks gibberish.

This can be due to many reasons:
- DLL was unloaded and you've called routine in this DLL.
- Your stack was corrupted and ret command redirect your execution path to some random location. This can be due to:
a). You use static local arrays and out of bounds (be sure to use "Range check errors").
b). You use routine with wrong prototype (for example, stdcall instead of cdecl or similar).

Those are just examples. This may be something else as well. It's hard to tell, not seeing any code and not knowing about your application.

I also recommend you to use some memory debugger tool (like FastMM or SafeMM) to be sure that you do not have any memory corruption bug in your application.
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  #4  
Old 30-Oct-2009, 03:09 PM
jeremy jeremy is offline
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Join Date: Jan 2008
Posts: 10
Default Re: D7 AV while another app is focused

Alex wrote: >>

       Hi,
       I recommend you to enable "Use Debug DCUs" option as outlined here:    http://blog.eurekalog.com/?p=122        Right now it looks like your code has called invalid routine. That's    because exception was raised at $01339A31 which do not belong to any    module. And CPU code and dump looks gibberish.
       This can be due to many reasons:    - DLL was unloaded and you've called routine in this DLL.
   - Your stack was corrupted and ret command redirect your execution    path to some random location. This can be due to:  a). You use static    local arrays and out of bounds (be sure to use "Range check errors").
   b). You use routine with wrong prototype (for example, stdcall    instead of cdecl or similar).
       Those are just examples. This may be something else as well. It's    hard to tell, not seeing any code and not knowing about your    application.
       I also recommend you to use some memory debugger tool (like FastMM or    SafeMM) to be sure that you do not have any memory corruption bug in    your application.
               --    Alex        Best regards...
       Alexander - *EurekaLog Support Team*     ----------------------------------------------------------------------    -- Alex's Profile: http://news.eurekalog.com/member.php?userid=24316    View this thread: http://news.eurekalog.com/showthread.php?t=2526 << Alex, thanks for the info.  I downloaded & included the latest fastMM and built my app with debug dcus.  By just starting and closing my app I get a large number of small leaks, all of which come from Borland units, and some of which involve unknown functions.  This doesn't sound hopeful.

Any ideas where I go from here? I understand that fastMM is supported
on one of the embarcadero forums, so I'll take a look there now.

Jeremy

--

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  #5  
Old 31-Oct-2009, 05:39 PM
Alex Alex is offline
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Hi,

Probably you forget to enable debug information for FastMM, see here: http://blog.eurekalog.com/?p=198

But I actually mean using FastMM not for finding memory leaks, but for finding memory corruption. See also: http://blog.eurekalog.com/?p=230
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