Results 1 to 4 of 4

Thread: 7.6.5.0 HF5 Eurekalog Exception sending Bugreport to Mantis

  1. #1
    Join Date
    Dec 2013
    Posts
    5

    Default 7.6.5.0 HF5 Eurekalog Exception sending Bugreport to Mantis

    Hello all

    Eurekalog crashes when sending a Bugreport to Mantis

    Access violation at adress 0040571f in Module "Rechnung.exe" read from adress 16214a98
    (0000571f) system.TObject.getinterfaceEntry +$B

    Reports do not show up in Mantis


    Delphi 2007
    Eurekalog 7650
    Mantis 2.5

    regards

  2. #2
    Join Date
    Feb 2008
    Location
    Kissimmee, Florida, USA
    Posts
    720

    Default

    Quote Originally Posted by hstreicher View Post
    Eurekalog crashes when sending a Bugreport to Mantis
    Have you customized EL or subclassed the Mantis Sender?

    Open a trouble ticket and send me a small compilable example and I will take a look.

    For faster response, always open a trouble ticket. They take priority over the forum
    Best regards,
    Kevin G. McCoy
    EurekaLog Team Leader

  3. #3
    Join Date
    Sep 2017
    Location
    Australia
    Posts
    1

    Default

    I have the same problem
    I customized EL and there is any changes
    I dont know where is the problem
    Please help
    Cechy skutecznego krem na zmarszczki w okolicach oczu - poznaj je i wybierz krem dla siebie

  4. #4
    Join Date
    Feb 2008
    Location
    Kissimmee, Florida, USA
    Posts
    720

    Default

    Quote Originally Posted by bonobo8 View Post
    I have the same problem
    I customized EL and there is any changes
    I dont know where is the problem
    Please help
    Please open a trouble ticket and send me a small, compilable example that (tries to) send a bug report to your Mantis server. I will be happy to take a look.

    You may wish to check the Mantis settings in your project. Most Mantis fields are case sensitive. Mantis will reject bug reports if it cannot find a case-sensitive match of your parameters.

    You can open a ticket here:

    https://www.eurekalog.com/support.php
    Best regards,
    Kevin G. McCoy
    EurekaLog Team Leader

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •